North Carolina's 16 area agencies on aging
| Region | Agency | Phone |
|---|---|---|
| A | Southwestern Commission | 828-586-1962 |
| B | Land of Sky Regional Council | 828-251-6622 |
| C | Foothills Regional Commission | 828-351-2336 |
| D | High Country Council of Governments | 828-265-5434 |
| E | Western Piedmont Council of Governments | 828-485-4212 |
| F | Centralina Regional Council | 704-348-2712 or 1-800-508-5777 |
| G | Piedmont Triad Regional Council | 336-904-0300 |
| J | Central Pines Regional Council | 1-800-310-9777 |
| K | Kerr-Tar Regional Council of Governments | 252-436-2040 |
| L | Upper Coastal Plains Council of Governments | 252-234-5955 |
| M | Mid-Carolina Regional Council | 910-323-4191 |
| N | Lumber River Council of Governments | 910-775-9781 |
| O | Cape Fear Council of Governments | 910-395-4553 |
| P | Eastern Carolina Council of Governments | 252-638-3185 |
| Q | Mid-East Commission | 252-974-1835 |
| R | Albemarle Commission | 252-426-5753 |
Numbers are from the NCDHHS map dated July 2025; there are no Regions H or I. The map shows which counties each region covers.
How to find the right one
- Open the map. Download the NCDHHS area agency on aging map (PDF) and find your county.
- Call the region's number. Say which county your parent or you live in and what help you need.
- Ask what's available now. Services and any waiting lists vary by county and provider.
- Ask about caregiver help. The Family Caregiver Support Program serves unpaid caregivers of people 60 or older, or of someone with Alzheimer's disease or a related disorder.
Other help through the same network
- Long-term care ombudsman: each area agency houses a regional ombudsman for nursing home and adult care home residents.
- Project C.A.R.E.: regional dementia caregiver support listed on the NCDHHS Project C.A.R.E. page.
- Medicaid home care: if your parent needs a nursing-home level of care and qualifies for NC Medicaid, see the CAP/DA waiver.
Related questions
How can I help a parent with Medicare?
Permissions and caregiver help.
Medicare phone numbers in North Carolina
Federal and state lines.
How do I appeal a hospital discharge?
Before care at home starts.
Sources
- NCDHHS — North Carolina Area Agencies on Aging map (July 2025, PDF)
- NCDHHS — Division of Aging
- NCDHHS — Family Caregiver Support Program
- NCDHHS — Long-Term Care Ombudsman
- NCDHHS — Transportation services for older adults
More questions in this guide
- How can I help a parent with Medicare in North Carolina?
- How do I appeal a hospital discharge in North Carolina if I'm not ready to go home?
- How do I appeal a Medicare denial in North Carolina?
- How do I file a complaint about an insurance agent in North Carolina?
- How do I find a licensed Medicare agent in North Carolina?
- How do I report Medicare fraud in North Carolina?
- Medicare phone numbers in North Carolina
Part of the guide: North Carolina Medicare contacts · All questions
Frequently asked questions
What does an area agency on aging do?
It connects people 60 and older with local services funded through the NC Division of Aging, such as in-home aide services, home-delivered and group meals, transportation, senior centers and family caregiver support, and it houses the regional long-term care ombudsman. Services are delivered by local providers and vary by county.
Does the area agency on aging help with Medicare?
It can point you to local help, but Medicare questions go to 1-800-MEDICARE, enrollment to Social Security, and Medicaid or MQB applications to your county Department of Social Services.
Is there a statewide number?
The NC Division of Aging's main line is 919-855-3400, and the NCDHHS Customer Service Center at 1-800-662-7030 can help you find the right program.
Medicare in your North Carolina county
Plans, local agents and help, county by county: Wake · Mecklenburg · Guilford · Forsyth · Durham · Cumberland · Buncombe · Union · Johnston · Cabarrus · New Hanover · Gaston · Onslow · Iredell · Alamance · Pitt · Davidson · Brunswick · Catawba · Rowan · All 100 counties →
